Privacy Policy

 

Here at Baytown we’re committed to protecting your privacy at all times and we won’t share any information we collect with third parties.

 

Website privacy and contact

Whilst using our website we will take the necessary steps to protect your privacy as a user, and our website complies to all UK national laws and requirements for user privacy.

When you place an order through our website we’ll need to know a little information about you. This is so we can fulfil our service to you as a customer, and ensure your coffee experience is the best it can be. We will store this information securely, allowing us to the contact you about your order should we need to. We may also use this information to contact you with offers, updates and newsletters, to enhance your user experience, but only if you have given us permission, ordered through us or contacted us regarding related products. If you would prefer we didn’t you can always opt out.

We will not retain financial details you submit as part of the ordering process, your payment will be made over a secure connection to our payment provider. Please do not email card information to us.

 

Cookies

Cookies are small files that save to the users’ hard drive via your browser. They save and store information about your interactions with our website allowing an experience tailored to you individually.

Where applicable our website uses a cookie control system meaning on your first visit you can allow or disallow the use of cookies from the site on your computer or devise. This complies with recent legislation requirements for websites to obtain consent from users before leaving behind or reading files such as cookies on a user’s computer or devise.

If you wish to stop the saving and usage of cookies from this website on your computer hard drive, you can choose to block all cookies in your web browser settings. This may limit your customer experience whilst using this website.

Our website uses Google Analytics software to monitor its visitors so we can understand how our customers use it, so we can provide the best possible service to you. The software saves a cookie to your hard drive in order to track your usage of the site, but will not store, save or collect any personal data. You can read Google’s privacy policy here http://www.google.com/privacy.html

When we use referral programmes, sponsored links or adverts on our site other cookies may be stored on your computer’s hard drive by external vendors. These cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected as part of these cookies. However we are in no way responsible for the content of linked websites, which should have their own privacy policy.

 

Data storage and consent

Any data you submit as part of the online process is kept private and stored securely until it is no longer required or has no use as detailed in the Data Protection Act 1998. Although every effort has been made to ensure secure form to email submission, we advise users that they use this service at their own risk.

By using our website or contacting us through it, you are consenting to the collection and use of the information you provide by The Baytown Coffee Company.

Any future changes to our privacy policy will be posted on this page to ensure you are the first to know.

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