The important stuff

 

United Kingdom Deliveries

If you place your order before 1pm Monday to Friday we will aim to dispatch it on the same day. On rare occasions this may not be possible. Should this be the case we will let you know as soon as possible.

Coffee orders

Orders 250g – 1.5kg are sent by first class letter post. Orders over 1.5kg are sent ‘Parcelforce 48’. Orders over 3kgs are sent Post Free to addresses within the UK (exc. Channel Islands, Northern Ireland, Isles of Scilly, Highlands and Islands, and Eire).

Please note the Parcelforce 48 service normally requires a signature.

Coffee orders of 250g to1.5kg are £3.00

Coffee orders of 1.75kg to 2.75kg are £5.50

Coffee orders of 3kg and over will be sent free of charge to UK addresses

Postal prices for accessories will be shown at checkout.

 

Overseas Deliveries

Coffee orders up to 1.25kg are sent via Air-mail Small Packet Rate or International Signed For Service to certain destinations. Orders above 1.25kg are sent via Parcel Force International Standard Rate.

Accessories can only be posted to addresses within the UK.

 

Returns

We hope that you will be completely happy with your order, but if for any reason you aren’t, please call or email us within 24hrs of delivery. Baytown Coffee purchased through our website is roasted to order, therefore we cannot take returns of coffee ordered incorrectly.

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